This page is machine-translated from French. Read the French original.
Web widget
The widget is a chat bubble that can be inserted into a website. Visitors can interact with a workspace that you designate, without needing an account or login.
Available for server or hosted deployment, not on the desktop application.
Set up
Réglages → Widgets de chat.
- Create a widget and choose the'workspace to which it is attached.
- Adjust the settings described below.
- Copy the integration code — a few lines to paste into your site's code, before the page closes.
The widget then appears on the pages where the code is present.
Settings
| Setting | Effect |
|---|---|
| Workspace | Determine the documents and instructions used |
| Authorized domains | List of sites where the widget can work |
| Conversation mode | Chat or Request |
| Conversations per day | Daily overall ceiling |
| Messages per session | Visitor limit |
| Allow model change | Allows you to override the model from the integration stage. |
| Allow temperature change | The same applies to temperature. |
| Allow the change of instructions | The same applies to the prompt system. |
| Activation | Switch, without removing the widget |
Precautions
The attached space is public by nature. Everything it contains becomes accessible to anyone who queries the widget, through indirect phrasing if necessary. Create a dedicated space, containing only information suitable for distribution. Never connect a client or internal space to it.
Specify the authorized domains. Without this list, the widget can be embedded from any site — and consume your resources and budget for the benefit of a third party.
Install ceilings. An unlimited public widget is susceptible to misuse. With an external provider, each message has a cost.
Disable overloads If you do not use it: allowing changes to instructions from the integration allows you to modify the behavior of the assistant from the page.
Switch to Query mode. A public widget in Chat mode will gladly answer questions unrelated to your business.
Write a restrictive prompt system:
Tu es l'assistant du site de [organisation].
Tu réponds uniquement aux questions relatives à nos produits et services,
à partir des documents fournis.
Pour toute autre demande, invite poliment à contacter notre équipe à [adresse].
Ne fournis jamais de conseil personnalisé engageant notre responsabilité.
Réponds en français, brièvement.
Follow up
The widget's conversations can be viewed in the administration panel, just like the others. They constitute a valuable resource: visitors' questions reveal what your site doesn't explain clearly enough.
Widget creations, modifications, and deletions are logged.
Widget or guest access?
| Widget | Guest access | |
|---|---|---|
| Target audience | Site visitors | People identified without an account |
| Identification | None | Information requested at the entrance |
| Integration | In a web page | Full application |
| Scope | A space | Several designated areas |
Widget for a public site; guest access for occasional internal use.