AI agent for Vitomed — less administration, more consultation
Vitomed equips approximately 5,000 physicians in Switzerland and Liechtenstein. Patient records, scheduling, TARMED and then TARDOC billing, debtors, laboratory and HIN interfaces: everything is there, and that's precisely where the time is lost—every procedure is billed through data entry. Wiven deploys an AI agent that works within your existing Vitomed system, without migration or changes in workflow. Hosting remains in Switzerland, and the architecture is designed to comply with the new Swiss Federal Act on Data Protection (nLPD).
What the AI agent automates in Vitomed
- Preparation of TARMED/TARDOC invoices from the entered documents
- Consistency check of positions before sending to the insurer
- Monitoring of debtors, patient follow-up, and processing of rejected payments
- Integration of laboratory results and reports received by HIN into the patient file
- Calendar management: confirmations, reminders and available time slots
Not just another AI tool
A practice doesn't change its software every five years, and it doesn't have to. The agent connects to your existing Vitomed system: your codes, your data entry habits, your contacts. They prepare the data, you approve it, and the patient file remains the definitive source of information.
How it works
Connecting to your Vitomed, hosted by Vitodata or on your server
Focusing on your actual activities and billing rules
Process: the agent prepares, the firm validates and sends
Your data remains in Switzerland
Swiss cloud (Exoscale) or on-premise — including if your Vitomed is hosted in Vitodata's Swiss data centers. With WivenLLM, processing takes place on your machine, without any patient data leaving the practice. You decide what leaves your network, and every instance of data leaving is logged. Designed for nLPD/nFADP compliance.