AI Agent for HIN — automate without compromising confidentiality
HIN (Health Info Net) is the standard for secure communication between healthcare professionals in Switzerland: practices, hospitals, pharmacies, laboratories, and insurers exchange information via HIN Mail because professional confidentiality requires it. The problem isn't the sending itself, but what happens next—reports, lab results, prescriptions, and warranty claims pile up in an inbox that someone has to sort manually. Wiven deploys an AI agent that processes this flow within your network, without ever breaking the HIN confidentiality chain.
What the AI agent automates around HIN
- Sorting and classifying incoming HIN Mail messages by patient, sender, and urgency
- Extraction of reports, lab results and prescriptions received as attachments
- Automatic filing in the correct patient file in your practice management software
- Preparation of responses and warranty requests sent via HIN
- Follow-up on outstanding documents: surgical reports, consent forms, missing results
Not just another AI tool
HIN exists because professional secrecy is non-negotiable. An AI agent copying your messages to a foreign service would render HIN meaningless. Wiven does the opposite: processing takes place within your system, the HIN chain remains intact from end to end, and you retain final approval over everything that is sent out.
How it works
Access your HIN account and practice management software without changing your HIN credentials.
Focusing on your actual workflows: correspondents, document types, sorting rules
Processing: the agent prepares and sorts, you validate what goes
Your data remains in Switzerland
Swiss cloud (Exoscale) or on-premises — including at your office, on your own server. With WivenLLM, processing takes place on your machine, without any HIN message content leaving your premises. You decide what leaves your perimeter, and every outbound transaction is logged. Designed for nLPD/nFADP compliance.